All America Pool & Supply Co, Inc. in Louisville

Opinions

• Jeanette Sewell

  May, 10 2018
  ★ ★ ★ ☆ ☆
  Working with All American Pool itself was a good experience. Mike was very helpful. However, the installation experience was somewhat disappointing. First, we had been informed that the installers would be at my house between 8 and 8:30 in the morning. They did not arrive until about 1 pm. Then left at 5:30. Due to some old roots, there had to be additional work, which cost an additional $240.00. We had requested and were told by All American, that a site survey would be done prior to installation. That didn't happen, so we were not expecting additional cost for the roots issue. Finally, when they completed the install, all of the cardboard boxes were left in my back yard. I work in the service industry, and that is not acceptable. Sorry, but just not too pleased with that part of the process.

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