Countrybrook Apartments LLC in Louisville

On this page you can find comprehensive information about Establishment and real estate agency Countrybrook Apartments LLC at 1718 Bridgeview Lane in Louisville, KY: opening hours, contacts, reviews and other information.

Contacts

Phone number:
+1 502-425-9636

Website:
mybestapt.com

Types:
Establishment   Real estate agency  

Address:
1718 Bridgeview Lane, Louisville, KY 40242
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Working times

Monday 09:00am — 05:30pm
Tuesday 09:00am — 05:30pm
Wednesday 09:00am — 05:30pm
Thursday 09:00am — 05:30pm
Friday 09:00am — 05:30pm
Saturday 10:00am — 05:00pm
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Opinions

  • Jasmine Broughton
    Jun, 22 2018
    ★ ☆ ☆ ☆ ☆
    DO NOT RENT AN APARTMENT HERE! YOU WILL REGRET IT!! For starters if you have a maintenance issue and expect a resolution forget about it. They will continuously send maintenance out after several days and they will half way fix everything. The tub in the master bath does not drain and we have been here almost two years and each time maintenance has been out to "fix" it it stays the same. There are apparently a couple new "managers" of the property that are RUDE! We have been having a problem with ants for a week, I've called and been told they would send out Enviro-safe only to call back and be told "We have to have a long enough list of tenants having issues to justify sending them out, once we get a long enough list we will give you a date" So for over $900/month (including RUBS which, again, is a joke) I can't get someone out for a pest problem until it is a more widespread problem. Sandra is RUDE, the other girl I spoke with first is RUDE and flat out cut me off when I was talking. Never once did anyone offer even a half ass apology for the inconvienence of this issue. These ants are coming from outside at the porch. They are the big black ants and not a reflection of my living conditions. They have crawled on me and my daughter in my bed, on the toilet, in the kitchen, in the living room. I have bought Raid ant spray and ant traps and still they persist. They clearly do not care and have no concept of customer service. I have worked customer service for years and the FIRST thing you do when a customer has a problem is APOLOGIZE. A foreign concept for them. If you're thinking of moving here because of the pool-don't bother, the hours are so crazy it's very rarely even open. Oh the tennis court looks nice huh? Welp, it's NEVER been opened either. There are no outlets in the bathrooms so good luck hooking up clippers to shave, better get an extension cord. If I could give this place a negative star review I would. PLEASE STAY AWAY! Its not worth even close to what the rent is. Oh and I just got a call back saying Envirosafe will be out here on Wednesday late afternoon. Yay? I mean that's 5 days away, so I guess I'll try to enjoy my weekend killing ants as they crawl on my laptop, legs, table, bed, lamps, etc. What a joke. I'm so disappointed, I wish I hadn't renewed my lease in February, that was a huge mistake.
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Countrybrook Apartments LLC

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